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Taylor Morrison’s Safety Protocols Amid COVID-19

Explore Taylor Morrison - Monica - March 18, 2020

In light of the current situation regarding COVID-19 (coronavirus), we hope you’ll understand our decision to help keep our customers, team members, and trades’ safety top of mind by practicing a bit of social distancing—alongside the rest of the world. In recent days, this concept has become vital, as it’s one of the most profound ways we can slow the pace and spread of coronavirus.

What that means for Taylor Morrison is that our model homes and sales centers will be open for visitors by appointment only. To maintain the utmost safe and clean environment, all tours will be guided by one of our community sales managers and we ask that you please refrain from touching anything during your visit.

To set up a tour at one of our communities, simply head to www.taylormorrison.com and call the Internet Home Consultant associated with your community.

Please note: If you have recently traveled to a country the CDC has listed as Level 2 or 3, recently taken a cruise, or if you are feeling at all under the weather, we ask that you please schedule for a later date, preferably in 14 days.

While we’d be happy to have you visit any one of our communities, we understand many people are opting to stay in whenever possible. So, before you make an appointment to tour one of our communities, we highly encourage you to visit www.taylormorrison.com first—you’d be surprised just how much information about our homes and communities is just a click away!

Many of our Taylor Morrison communities offer virtual tours of our models—so you can ‘walk’ each home without ever leaving your couch. Our community website pages also show our available move-in ready homes, homesite availability, stunning photography, floorplans, community and neighborhood features and more. And our Internet Home Consultants are just a phone call away should you have any questions not found on the website.

As the CDC suggested protocol surrounding COVID-19 evolves, so will our policies and procedures. Please know that Taylor Morrison is closely monitoring the situation and will continue to communicate any changes surrounding visits to our sales centers and models as they occur.

We thank you for your understanding during this unusual time—and we can’t wait to help make your ‘dream home’ a reality.

Warmly,
Amy Rino
Chief Customer Officer

  • Nothing is more important than the health and safety of our residents, guests, customers, team members and trades. Because of that, we feel it is important to share the changes we are making in response to the Coronavirus (COVID-19). While a warm greeting is one of our most important company tenets, we are opting not to engage in handshakes with our guests and fellow team members. We hope you do not take offense—and we certainly will not. It just makes sense right now. Please wait 14 days before you visit our model homes if you’ve travelled to a Level 2 or 3 country as listed by the CDC. Please know we have enacted a travel protocol for our team members as well. While we always strive to maintain the highest standards of cleanliness in our model homes and amenities, we're taking it even further by increasing the frequency of our cleanings—concentrating on the highly used public areas. Disinfecting soap will be provided in our public restrooms and we are also removing cloth hand towels and replacing them with single-use paper towels. While our daily lives may temporarily be challenged by this virus, Taylor Morrison believes in a world of inclusion. COVID-19 does not distinguish between nationality, race or geographic origin and we are committed to treating every guest with respect. In consideration of other visitors, please do not touch anything in the model home during your tour. Taylor Morrison
  • Nothing is more important than the health and safety of our residents, guests, customers, team members and trades. Because of that, we feel it is important to share the changes we are making in response to the Coronavirus (COVID-19). While a warm greeting is one of our most important company tenets, we are opting not to engage in handshakes with our guests and fellow team members. We hope you do not take offense—and we certainly will not. It just makes sense right now. Please wait 14 days before you visit our model homes if you’ve travelled to a Level 2 or 3 country as listed by the CDC. Please know we have enacted a travel protocol for our team members as well. While we always strive to maintain the highest standards of cleanliness in our model homes and amenities, we're taking it even further by increasing the frequency of our cleanings—concentrating on the highly used public areas. Disinfecting soap will be provided in our public restrooms and we are also removing cloth hand towels and replacing them with single-use paper towels. While our daily lives may temporarily be challenged by this virus, Taylor Morrison believes in a world of inclusion. COVID-19 does not distinguish between nationality, race or geographic origin and we are committed to treating every guest with respect. In consideration of other visitors, please do not touch anything in the model home during your tour. Darling Homes
  • Nothing is more important than the health and safety of our residents, guests, customers, team members and trades. Because of that, we feel it is important to share the changes we are making in response to the Coronavirus (COVID-19). While a warm greeting is one of our most important company tenets, we are opting not to engage in handshakes with our guests and fellow team members. We hope you do not take offense—and we certainly will not. It just makes sense right now. Please wait 14 days before you visit our model homes if you’ve travelled to a Level 2 or 3 country as listed by the CDC. Please know we have enacted a travel protocol for our team members as well. While we always strive to maintain the highest standards of cleanliness in our model homes and amenities, we're taking it even further by increasing the frequency of our cleanings—concentrating on the highly used public areas. Disinfecting soap will be provided in our public restrooms and we are also removing cloth hand towels and replacing them with single-use paper towels. While our daily lives may temporarily be challenged by this virus, Taylor Morrison believes in a world of inclusion. COVID-19 does not distinguish between nationality, race or geographic origin and we are committed to treating every guest with respect. In consideration of other visitors, please do not touch anything in the model home during your tour. William Lyon Signature Home
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2 Comments

  • Angela Wright March 23, 2020 at 8:36 am

    I love your homes and I am interested in possibly purchasing one within the next 2 months.

    Reply
    • Monica March 23, 2020 at 12:06 pm

      Hello Angela,
      We would love to help you find your new dream home! Here is a link to get you started: Virtual Tours. You can connect with an internet home consultant in the area you wish to live in. We’d be honored to help you build your new home.

      Reply

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